Privacy Policy

1. Introduction

This Privacy Policy describes how Zérah Baby And Kid's collects, uses, and safeguards your personal data when you visit our website, place orders, or interact with our customer support team.

2. The Data We Collect

We collect personal information necessary to provide our services and process your orders safely:

• Identity Data: First name, last name, and family details you share with us.
• Contact Data: Delivery address, billing address, email address, and mobile phone number.
• Payment Data: Transaction IDs and payment confirmation details (processed securely via PCI-DSS compliant Razorpay — we never store your full card numbers).
• Order History: Details of products purchased, invoice amounts, and delivery tracking status.

3. How We Use Your Data

We use your personal data strictly to process and ship your orders, send order confirmation & tracking SMS/WhatsApp notifications, provide customer support, and improve your shopping experience.

4. Data Security

We implement industry-standard encryption, secure SSL connections, and access control measures to prevent unauthorized access, alteration, or disclosure of your data.

5. Contact Our Privacy Team

If you have any questions about this Privacy Policy or wish to request data correction or deletion, please contact us at support@zerahkids.com or +91 91703 14786.